Terms of service

This document contains the Terms and Conditions for the use of the website www.frontik.ro.

The website www.frontik.ro is operated by YONGO DESIGN S.R.L., with registered office in Bucharest, Sector 2, Strada Barbu Mumuleanu No. 14, Apt. 19, registered with the Bucharest Trade Register under no. J40/14176/2021, Tax ID RO39756752, share capital RON 300.

These Terms and Conditions are binding on all persons using the services offered by the Seller through the website and govern all legal relationships arising between the Seller and the users of the website.

Use of the website, including accessing, browsing, and purchasing products from this website, constitutes implicit agreement to comply with the terms and conditions set out in this document, with all effects and consequences arising from such agreement.

1. Definitions

"Goods and Services" means any commercial product or service offered to the Customer by Frontik.ro, including the publication of the Offer, taking Orders, selecting, and delivering Products.

"Customer" means an adult individual or legal entity that purchases one or more Products from the Seller by placing an online order on www.frontik.ro.

"Contract" means the distance contract concluded between the Seller and the Customer regarding the Order and delivery of Products, without the simultaneous physical presence of the Seller and the Customer.

"Order" means an order placed by a Customer on www.frontik.ro for the product or products selected by the Customer.

"Account" means the section of the website consisting of an email address and password, which allows the Customer to place Orders and contains information about the Customer and the Customer's activity on the website, including orders, tax invoices, product warranties, and similar information.

"Campaign" means the commercial display, for a period determined by the Seller, of a finite number of goods and/or services with limited and predefined stock.

"Comment" means an assessment or observation of a critical nature regarding a Review or another comment.

"Intellectual Property Rights" means all material rights such as know-how, copyright and related rights, database rights, design rights, model rights, patents, trademarks, and domain name registrations for any of the foregoing.

"Frontik" means the legal entity YONGO DESIGN S.R.L. acting as Seller and operating the online store www.frontik.ro.

"Frontik.ro" means the software program designed to run on IT equipment, including computers or mobile devices such as smartphones or tablets, and made available to Customers by the Seller, according to the Seller's business policies, through the website www.frontik.ro ("Frontik.ro" or the "Website"). By accessing the Website, legal relationships may be established between the Seller and Customers, under which Customers may place Orders to purchase one or more Products from the Seller, which will be delivered to them.

"Newsletter" means a periodic electronic information channel, such as email or SMS, regarding Goods and Services and/or promotions carried out by the Seller during a certain period, without any commitment by the Seller regarding the information contained in it.

"Offer" means the range of products offered for sale by the Seller through www.frontik.ro.

"Frontik Platform" or "Platform" means the website www.frontik.ro through which the Seller's Services are offered.

"Price" means the value of the products ordered by the Customer as displayed on www.frontik.ro.

"Product" or "Products" means the product or products offered for sale by the Seller, listed on the Frontik Platform, which may be purchased by the Customer and delivered by the Seller following an Order accepted by the Seller through Frontik.ro.

"Review" means a written evaluation made by the owner or beneficiary of a product or service, based on personal experience and the person's ability to provide qualitative comments and state whether the product or service complies with the specifications mentioned by the manufacturer.

"User" means any individual or legal entity registered on the website who, by completing the Account creation process, has agreed to the website-specific clauses in the General Terms and Conditions section.

"Service" means the commercial services and/or activities offered to the Customer by Frontik.ro, including publication of the Offer, taking Orders, selecting, and delivering Products.

"Transaction" means the collection or refund of an amount resulting from the sale of a Good and/or Service by Frontik.ro to the Customer, using the services of the card processor approved by the Seller, regardless of the delivery method.

2. Purpose of the Frontik.ro Online Store

The website www.frontik.ro allows Customers to create a Customer account through which they may order and purchase the products sold by the Seller, in compliance with the terms and conditions set out in this document.

For this purpose, a sales contract is concluded between the Seller and the Users of the Website, namely Customers, under which the Seller sells and the Customer purchases the Products ordered directly through the Frontik.ro platform.

The Frontik.ro website may be used to place Orders only by Customers who cumulatively meet the following requirements:

• correctly complete all mandatory fields in the registration form;
• accept the Terms and Conditions of use;
• register on the website by creating a Customer account;
• agree that the Seller may process the personal data necessary to create the user account and place Orders for Products, such as name, surname, username, email address, delivery address, telephone number, and other contact details.

3. Acceptance of the Terms and Conditions. Use of the Platform/Website

Access to and use of the Frontik.ro website are subject to the terms and conditions of use described in this document and to the applicable law.

If the Customer does not agree with or does not accept, without limitation, the terms of use and contractual conditions of the website, the Customer may not use the Frontik.ro Platform and is requested to leave the Platform.

The Seller may immediately stop providing any Services to the Customer, or may generally stop offering or may refuse the Customer access to the Services or part of the Services, at any time, in case of non-compliance with the Terms of Use and contractual conditions, as well as in any situation where the Seller has reasonable suspicion of bad-faith use of the Services or the website.

The Customer's access to the website content may be suspended or blocked if the Customer uses inappropriate, intimidating, hostile, degrading, or offensive language and/or behavior when contacting the Seller.

The Seller publishes products on the website through a catalogue available in the online store. The offer of goods is not an offer that creates a contract, as defined by Article 1188 paragraph 1 of the Romanian Civil Code. The offer of goods is for information purposes only, and the Seller is not obliged to conclude a sales contract for those goods.

The Seller takes all measures to ensure that the information published on the website, including descriptions of Products and Services and listed prices, is correct and complete at all times.

However, errors may occur. In such situations, the Seller will try to remove all errors as soon as possible. If the Seller finds that such an error has affected or influenced the Customer's order or a validly concluded contract, the Seller will try to inform the Customer as soon as possible, giving the Customer the option to reconfirm the order or contract, or to cancel it.

Goods will be delivered only to the extent that they are available, so there is a risk that the Seller may not be able to deliver the order. The Seller also reserves the right to withdraw any goods from sale at any time. In such situations, the Seller's sole responsibility to the Customer is to fully refund the amounts paid for the goods that can no longer be supplied or have been withdrawn from sale.

4. Ordering and Delivery of Products

4.1 Creating a Customer Account

To place an Order on the Frontik Platform, the Customer must access the Platform and create a Customer account. The Customer will be asked to complete the registration process by providing the requested information for the purpose of creating the account, information necessary for using the technical interface of the Frontik Platform and for carrying out contractual relationships for the purchase of Products.

The Customer is responsible for the accuracy of the information provided during registration and for maintaining the confidentiality of the data and information submitted when creating the account. For the actual purchase of Products, the Customer undertakes not to provide other persons with the access details for the account created on the Frontik Platform and assumes full responsibility for any damage suffered by the Customer or caused to Frontik or any other person if this obligation is breached.

Creating a Customer Account is possible only after the Customer accepts the terms and conditions of use of the Platform and gives consent for the processing of personal data.

After creating the Customer account, the Customer will choose a password to access the account. The Customer may then place Orders for the products sold on the Frontik Platform only by accessing their Customer account.

After creating the Customer account, when placing an Order on the Platform, the Customer will be asked to access the Customer account by entering the email address and password chosen when creating the account. The Customer must ensure that both the email address associated with the Customer account and the password are kept secure and are not provided to any third party.

The Customer is entirely responsible for maintaining the confidentiality and security of the account and password. The Customer is solely responsible for all activities carried out through the account, as well as for their own conduct and the conduct of any other person using the account. The Customer must immediately notify the Seller of any suspected unauthorized use of the account.

The Seller and/or its representatives will not be responsible for any loss or damage of any kind that may occur as a result of another person's use of the account, with or without the Customer's permission. The Customer will be liable for any losses caused to the Seller or any third party as a result of another person's use of the account.

4.2 Placing an Order

The Customer may place an Order using the form available on the website.

To place an Order, the Customer first agrees to the Goods they intend to purchase, the shipping method, and the payment method. The Customer then confirms the Order and, by doing so, issues an irrevocable request to conclude a sales contract with the Seller.

By registering an Order on the website, the Customer agrees to the form of communication, by telephone or email, through which the Seller carries out its commercial operations.

The notification received by the Customer after placing the Order is for information purposes only and does not represent acceptance of the Order. Confirmation is made by telephone.

The Seller reserves the right to cancel Orders relating to Goods and/or Services displayed on the website as a result of technical errors or which, due to technical errors, show obviously incorrect or derisory prices, with the consequence of refunding the full amount paid by the Customer for the cancelled Orders, where applicable.

For justified reasons, the Seller reserves the right to modify the quantity of Goods and/or Services in the Order.

The Seller reserves the right to modify discounts, reductions, and promotions without prior notice.

If the Seller modifies the quantity of Goods and Services in the Order, the Seller will notify the Customer at the email address or telephone number provided when placing the Order.

If the Customer does not agree with the revised Order, the Customer may modify or cancel it, and the Seller will refund the amount paid by the Customer within a maximum of 14 calendar days from confirmation of the modification or cancellation. For card payments, if the value of the modified Order is higher than the initial Order value, the Customer must initiate a new payment for the difference between the initial payment and the final Transaction value.

The Seller undertakes to accept the Customer's Order, except where the Order breaches these Terms and Conditions or where the Seller has a specific reason to believe that the Customer will breach the sales contract.

The sales contract between the Seller and the Customer is considered concluded when the Order is dispatched (the "Acceptance").

Any expenses incurred by the Customer in connection with concluding the sales contract through means of distance communication, such as internet connection or telephone calls, will be borne by the Customer.

Only Customers who are at least 18 years old and wish the Goods and/or Services to be delivered or provided within Romania may place a valid Order on the website. A valid and active email address and telephone number are required.

4.3 Product Delivery

The Customer may choose the following delivery method:

• courier delivery to an address specified by the Customer when placing the Order.

If the Customer requests a different delivery method, the Customer will bear all risks related to that delivery method, including any additional costs generated by the use of the chosen delivery method.

Orders with a value greater than RON 500 benefit from free delivery.

The Seller reserves the right to confirm Orders by phone before processing them.

The Seller will ensure the proper packaging of the Goods and the provision of accompanying documents.

Receipt of the products represents the Customer's acceptance that the products have arrived in good condition and correspond, in terms of quantity and quality, to what was ordered.

Before receiving the Goods from the carrier, the Buyer is required to check whether the packaging is intact and to immediately notify the carrier of any defects.

The signing of the legal fiscal documents accompanying the parcel is equivalent to the quantitative and qualitative receipt of the products.

The invoice constitutes a sales/purchase contract in accordance with Romanian law. By signing the invoice, the Customer expressly agrees that they have received the products and that the products comply with the Order and with their needs.

The assembly and handling of furniture pieces are not covered by this contract and are the responsibility of the Customer.

The delivery time starts from the moment the ordered Goods are shipped from the Seller's warehouses and may not exceed 30 business days from the date of Order Acceptance, except where products are made to order. In that case, the delivery term will be communicated individually, and the Customer may decide whether to maintain the Order and accept the delivery term.

The Seller will dispatch the Goods as soon as possible.

5. Product Price and Payment

All prices displayed on the website are expressed in RON and include all applicable taxes. VAT applies at the legal rate valid on the date of the Order and is included in the prices of Goods and/or Services.

The product prices displayed on the website do not include delivery costs or the costs of other optional services.

Ordered products may be paid for using the following payment methods:

• Cash on delivery, paid directly to the courier upon receipt of the parcel, valid within Romania.
• Online payment by bank card, which means that when the Order is completed, the Customer will be redirected to a third-party payment server where they will complete the payment information. The information will be verified, the Order confirmed, and the purchase price withdrawn from the Customer's bank account.
• Bank transfer/payment order, to account RO50BTRLRONCRT0461151501 opened in the name of SC YONGO DESIGN S.R.L. at Banca Transilvania. Bank transfer fees will be paid by the Customer.

Bank transfer requires the purchase price to be paid into the Seller's bank account before the Goods are shipped.

For Orders with a value greater than RON 1,000, SC Yongo Design S.R.L. requires an advance payment of 50% of the Order value. This may be paid by payment order into account RO50BTRLRONCRT0461151501, opened in the name of SC Yongo Design S.R.L. at Banca Transilvania.

For online payments, the Seller is not and cannot be held responsible for any additional costs borne by the Customer, including but not limited to currency conversion fees applied by the Customer's card-issuing bank if the issuing currency differs from RON. Responsibility for such costs lies solely with the Customer.

The Price, payment method, and payment term are specified in each Order. The Seller will issue an invoice to the Customer for the delivered Goods and Services, and the Customer is required to provide all information necessary for issuing the invoice in accordance with applicable law.

After payment of the ordered Products and delivery/transport costs, the Order status on the Platform will be "Order completed".

6. Order Cancellation and Returns

If the Customer wishes to cancel an Order, they must notify the Seller as soon as possible and provide the Order number through the Frontik.ro Platform.

Under these Terms and Conditions, the Customer has the right to withdraw from the distance sales contract concluded through the Online Store, without giving any reason and without any penalty, within 30 calendar days from receiving the product, in accordance with Government Emergency Ordinance no. 34/2014. The Customer may return the product or products within the same 30-calendar-day period, provided that all of the following conditions are met:

• the goods are complete and in their original packaging;
• the protective seals are intact, the goods are not damaged, and they show no signs of use; and
• it is clear that any Goods intended for single use have not been used.

The deadline is met if the products are sent back by the consumer before the 30-day period expires.

The right of withdrawal does not apply to products made by special order, including products with customized finish, upholstery, dimensions, or similar specifications, or where the returned product is not in the same condition in which it was delivered, together with the documents that originally accompanied it.

If the Customer withdraws from the Contract within the legal withdrawal period, they must also return any gifts that accompanied the respective product, where applicable.

After receiving and checking the condition of the products, the Seller will refund to the Customer the value of the products paid by the Customer, no later than 14 calendar days from the date on which the Seller is informed of the Customer's decision to withdraw from the Contract. The refund is conditional upon receipt of the products that were the subject of the sale. The refunded amount will represent the value of the returned products, minus the return delivery fee. The refund will be made only by bank transfer to the account indicated by the Customer, specified in IBAN format.

The Customer will bear the direct cost of returning the products and is directly responsible for any decrease in the value of the products resulting from handling them in a way other than what is necessary to establish their nature, characteristics, and functioning.

Therefore, if the Customer withdraws from the sales contract within the legal withdrawal period and the returned Goods are incomplete, have broken protective seals, or are clearly used or damaged, the Seller may request compensation and may determine and retain the value of that compensation from the purchase price claimed for refund by the Customer. In this case, the Seller will refund only the difference between the compensation amount and the purchase price.

The Seller has the right to withdraw from the sales contract at any time before the Goods are delivered to the Customer.

The Seller is required to immediately notify the Customer of its withdrawal from the sales contract at the email address provided by the Customer when placing the Order. The Seller is also required to refund to the Customer the transaction price paid for the Goods.

Both the Seller and the Customer have the right to withdraw from the sales contract in the event of significant changes to the wholesale prices of the ordered Goods, significant changes to shipping prices, or if the Seller becomes aware that the Goods were mistakenly offered at an incorrect price and the Customer does not accept the corresponding amendments to the sales contract, namely an increase in the price of the goods or an increase in the delivery price.

7. Warranty and Product Conformity

All Goods sold by the Seller benefit from warranty conditions in accordance with applicable law and the commercial policies of the manufacturers.

The Seller ensures and guarantees the conformity of the purchased goods, as well as any hidden defects.

The warranty does not cover problems caused by normal wear and tear, negligence, damage, or improper use of the product by the Customer.

All products sold and delivered are accompanied by the warranty certificate issued directly by the Seller. The warranty certificate contains the general instructions for use and the warranty conditions.

The Buyer is required to keep the warranty certificate and the tax invoice. In case of a defect, in accordance with Law no. 449/2003, the warranty certificate is the only document proving the right to warranty and must be presented together with the tax invoice and proof of payment, such as receipt, fiscal receipt, or similar proof. Loss of the warranty certificate results in cancellation of the warranty for the Good or Service.

The Seller assumes no liability for the consequences of improper use or maintenance of the products caused by failure to follow the manufacturer's instructions. There is no lack of conformity if, at the time the invoice was issued, the Customer knew or could not reasonably have been unaware of such lack of conformity.

The Customer agrees that handmade products and products made from natural materials such as leather or wood cannot be manufactured identically in terms of texture, color shades across different surfaces, and apparent material characteristics.

The Customer agrees that solid wood products may show small cracks or knots depending on the nature of the wood, or that small cracks may appear over time depending on the conditions in which the products are kept. These are not considered manufacturing defects, and in such cases warranty conditions cannot be invoked. However, the Customer may request return of the product without explanation, in accordance with the law.

The conformity warranty for durable products is 24 months. The warranty period runs from the date of sale of the product. The Seller assumes responsibility for repairing or replacing the product at its own expense if the defects are not attributable to the Customer.

After receiving the products, the Customer may no longer invoke quantitative deficiencies or deficiencies that, reasonably, could not have been missed at the time of delivery, such as chips, scratches, bent components, and similar issues. Breakage of glass products or components, or scratching of products after receipt, are risks fully assumed by the Customer.

The warranty is lost in the following situations:

• if interventions or repairs are carried out on the product by unauthorized persons;
• if the product is used for purposes other than those for which it was designed and recommended;
• if the Buyer fails to comply with the storage, use, and maintenance conditions set out in the documentation accompanying the product;
• in case of thermal or mechanical damage to the products caused by fire, accidents of any kind, weather conditions, or negligent use;
• if the instructions for use are not followed.

8. Advertising

Subscribing and unsubscribing to the newsletter of www.frontik.ro, owned by SC YONGO DESIGN S.R.L., are free and voluntary and imply acceptance of the terms and conditions in this document.

The Customer may unsubscribe at any time by following the instructions in the footer of each email.

Use of the newsletter is subject to the same limitation of liability regarding content as applies to use of the website under this document. The Seller owns all rights to the content of the newsletter sent to subscribers under the same conditions as for the information published on www.frontik.ro, in accordance with the provisions of this document.

9. Limitation of Liability

The Seller cannot be held liable in any way to any Customer using the website, other than within the limits of the articles forming these Terms and Conditions.

Customers will use their own equipment, systems, and programs to access and use Frontik.ro, including smartphone, tablet, PC, internet connection, browser, computer, and similar equipment. Although the Seller has made efforts to ensure the accessibility and online use of the technical interface and information related to Frontik.ro, the Seller is not responsible for the compatibility of the IT equipment, systems, or programs used by the Customer with the technical interface of Frontik.ro for online access to the offers.

Any adult individual, meaning any person who is at least 18 years old on the date of using Frontik.ro, or any legal entity may access Frontik.ro to create a Customer account and place Orders through it.

The Provider will make efforts to provide Customers with the Frontik.ro online platform and to ensure that it is as easy to use as possible.

The Seller does not guarantee the Customer access to the website or Service without the Customer completing the registration steps on the website, and does not grant the Customer the right to download or partially and/or fully modify the content, reproduce the content in whole or in part, copy it, exploit any content in any other manner, or transfer to any third party any content to which the Customer has gained access under a usage agreement, without the Seller's prior written consent.

The Seller is not responsible for the content, quality, or nature of other websites accessed through links in the content, regardless of the nature of those links. Responsibility for such websites lies entirely with their owners.

The Seller will make efforts to adapt the website in order to ensure operational requirements and compliance with applicable legal requirements, as the case may be.

The Seller will make efforts to provide support to Customers for the use of the online platform and to avoid or correct possible errors.

However, the Seller assumes no obligation to provide support to Customers, and such operations may be carried out, as applicable, according to the Seller's options.

The Seller will take all reasonable measures to keep the Customer's Order details secure, but in the absence of intent or gross negligence by the Seller, the Seller cannot and will not be held liable for any loss the Customer may suffer if the measures taken by the Seller are not sufficient.

For the avoidance of doubt, the Seller intends to limit its liability arising from all legal relationships created through Frontik.ro to situations where direct material damage occurs as a result of an intentional act or gross negligence by the Seller or by a person for whom the Seller is liable under mandatory applicable law.

Acceptance of these Terms and Conditions, creation of a user account, and placing an Order on Frontik.ro represent the Customer's express acceptance of this limitation of liability.

Use of Frontik.ro is made under these terms and "as is" and "as available", without any representation or warranty, whether express or implied. The Seller cannot be held responsible for any errors arising for any reason, including changes in technical settings or similar causes.

The Seller and its subcontractors, including any employee, director, or administrator thereof, will not be liable for any direct, indirect, or related loss or damage of any kind, including but not limited to loss of business or opportunity, loss of data, revenue, or profits of any kind, arising from or in connection with the use of Frontik.ro.

The Seller makes ongoing efforts to ensure the proper functioning and maximum security of Frontik.ro. However, the Seller assumes no obligation and gives no guarantee that these will be permanently operational and free of functional defects. The Seller does not declare or warrant that the functionality of Frontik.ro will be uninterrupted or error-free, that defects will be corrected, or that the server making the website available is free of computer viruses or any other elements that may affect systems interacting directly or indirectly with it.

The Seller reserves the right to modify or interrupt, temporarily or permanently, partially or totally, the operation of Frontik.ro, with or without prior notice, as well as to modify the content and conditions of use of Frontik.ro without prior information.

The Seller reserves the right to make changes to the Platform and/or its structure.

The Seller reserves the right to introduce advertising materials of any kind and/or links on any page of Frontik.ro.

The Seller will not be liable for any direct, indirect, incidental, or special damages, including but not limited to damages for loss of profit, loss of data use, or other losses, even if the Seller was previously informed of the possibility of such losses, resulting from:

1. use or inability to use the website or the information contained on the website;
2. unauthorized access to, or deterioration of, transmissions or data of users of Frontik.ro;
3. statements or actions of any third party included in or relating to Frontik.ro and/or its content;
4. any other issue related to the content of Frontik.ro that is not caused by the acts of the Seller or other persons for whom the Seller is liable.

The Seller assumes no responsibility for any damage or viruses that may infect the Customer's computer, device, tablet, mobile phone, smartphone, smartwatch, or other goods used to access or use the Platform.

The Seller is also released from any liability for any damage that may result from the use of third-party information or for any damage or inconvenience that may result from the consumption or use of delivered products.

The Seller's liability for providing the products and services available on the Platform is limited to the obligations imposed by applicable legal rules.

The Seller has the right to subcontract the offered Services without requiring the Customer's consent.

10. Intellectual/Industrial Property Rights Regarding the Frontik.ro Platform

The Seller owns copyright and all other intellectual and industrial property rights regarding the Frontik.ro website, including the content and/or computer programs associated with Frontik, hereinafter referred to as Intellectual Property Rights.

The content of the Platform, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text, and/or multimedia content, is the exclusive property of the Seller, or the Seller has the rights holder's consent to use the respective trademarks, designs, logos, and images of any kind. All rights obtained directly or indirectly, including through licenses for use and/or publication, are reserved. These elements are protected by Romanian law and international regulations concerning copyright, trademarks, designs, patents, and similar rights.

These elements may not be copied, modified, published on other websites, framed, changed or distributed, redistributed, licensed, sublicensed, or transferred in any form by the Customer. The trademarks, logos, trade names, and marks, whether registered or unregistered, collectively referred to as the "Marks", displayed on the Website are Marks belonging to the Seller and/or its Partners.

The Customer declares and understands that any unauthorized use of these elements constitutes an infringement of the intellectual property rights of the Seller or its Partners and will entitle them to exercise all legal remedies.

The Seller grants the Customer a limited, non-exclusive, and revocable license to view, distribute, print, or download any Content from the website for personal use. The Customer is not granted the right to license, republish, distribute, copy, assign, sublicense, transfer, sell, create derivative works from, or otherwise use any Content of the website for non-personal purposes. No part of the Content may be reproduced in any form or incorporated into any electronic or mechanical information retrieval system other than for personal use. The Customer may not access or use the website in any way that could or is intended to damage or affect the Platform or any server or network underlying the Platform, or to interfere with any other person's or entity's use and right to use the Platform.

The Customer undertakes to respect the Seller's rights, to use them only under the conditions mentioned in this document, and not to challenge, directly or indirectly, any of these rights of the Seller regarding their validity, scope, and right of use.

The use or reproduction of any of the elements listed above without the Seller's prior written consent is punishable under the laws in force.

11. Force Majeure

Neither party will be liable for non-performance or improper performance of its contractual obligations if such non-performance, delayed performance, and/or improper performance, in whole or in part, is due to a force majeure event. Force majeure is an unforeseeable event beyond the control of the parties and which cannot be avoided.

If the respective event does not cease within 15 (fifteen) days from its occurrence, each party will have the right to notify the other party of the automatic termination of the Contract, without either party being entitled to claim other damages from the other.

12. Applicable Law. Disputes

This Contract is governed by and will be interpreted in accordance with Romanian law.

Disputes arising from or in connection with this Contract, including those relating to its validity, interpretation, performance, or termination, will be resolved amicably.

If the parties do not reach an amicable settlement, the disputes will be submitted for resolution to the competent common law courts in Bucharest.

13. Final Provisions

The Seller may, at any time and without prior notice, revise the Terms of Use and contractual conditions. Changes will apply from the moment they are published on the Frontik.ro Platform. After publication of the updated Terms and Conditions, continued access to and use of the Services represents the Customer's agreement to comply with them.

The Customer must carefully read the Terms of Use and contractual conditions and comply with any and all such revisions.

The Provider processes Customers' personal data in accordance with the Data Protection and Processing Policy (link to the privacy policy).

The Cookie Policy (link to the cookie policy) forms an integral part of this document.